COVID-19 – Advice for airport ground personnel


SARS-CoV-2 was first identified in the area of Wuhan, China in December 2019 and has since spread in many countries around the world. It is a new strain of coronavirus that had never, until then, been identified in humans. It causes a respiratory infection called COVID-19.

How is the virus transmitted?

The virus is transmitted from human to human mostly through respiratory droplets from sneezing, coughing or talking. It can also be transmitted through recently contaminated surfaces, if measures of hand hygiene are not used.

When is a case considered more contagious?

A case is considered more contagious if the patient develops symptoms; however, a patient can potentially transmit the infection even 1-4 days before developing symptoms himself. The main period of transmission is during the symptomatic phase. A case is considered as non-contagious 24 hours after symptoms subside.

What are the symptoms of COVID-19 infection?

The main symptoms of the disease are fever, dry cough and fatigue. Some people may also develop sore throat, joint/ muscle pain and nasal congestion. Symptoms are usually mild and approximately 80% of patients recover without need for treatment.

Which patients are considered to be more at risk of developing a severe condition?

Some patients develop dyspnea (difficulty breathing) and possibly, pneumonia that has to be treated in hospital. People in high-risk groups (e.g. elders, patients with heart conditions, diabetes mellitus, liver or lung conditions) are more likely to develop severe symptoms of the disease.


Education and raising awareness among airport ground personnel

Raising awareness for detection of cases



How can the risk of transmitting COVID-19 infection be reduced at airports?


General measures for prevention of infection transmission

All airport areas must be well ventilated while access to running water and soap must be available to allow for good hygiene practice.


What is the definition of close contact?

Close contact of a probable or confirmed case is defined as:


Handling of suspected case of COVID-19

If a passenger moving within airport facilities meets the criteria of novel coronavirus case – https://eody.gov.gr/en/novel-coronavirus-covid-19-questions-and-answers-for-the-public/ the following must apply:

The airport health supervisor (Health Check Station) must contact NPHO IMMEDIATELY at 210 5212054, 1135 (24/7) to declare the suspected case and receive guidance on how to handle the case.


The airport company must see that adequate amounts of supplies used for infection prevention are available to and accessibly by the airport personnel:


Information to personnel may contribute towards an organized and controlled management of a case of alert. Timely planning and effective prevention can safeguard the personnel’s health and maintain smooth airport operation. Cooperation with NPHO is important both in establishing measures of prevention as well as in proceeding with necessary actions and the provision of information if a case of infection is reported.

Please note that as the epidemic progresses, this guidance may be modified.

For any further clarifications, please contact NPHO at 210 5212054 or 1135  (24/7)

You are kindly requested to inform all airport personnel on the above guidance